Privacy Policy Olypus88 – Your Data is Protected, Your Privacy is Respected

1 Privacy Policy Introduction and Scope

This Privacy Policy ("Policy") describes how Olypus88 ("we", "our platform") collects, uses, stores, protects and discloses your personal information when you use our website, mobile app and services.

This Policy applies to all registered members, website visitors and anyone who interacts with the Olypus88 platform in any capacity. By using our services, you agree to the collection and use of information as described in this Policy.

2 Types of Personal Data Collected

2.1 Information You Provide Directly

• Full name, date of birth and identity card number (for KYC verification).
• Email address and mobile number for communication and account security.
• Current residential address for identity verification and compliance requirements.
• Payment method details (account holder name and bank account number — no PIN or bank password is stored).
• Identity document photos for the KYC process.

2.2 Information Collected Automatically

• IP address and general location information (country/city).
• Device type, operating system, browser version and screen resolution.
• Session log data including login time, logout time and session duration.
• Game history, betting records, and transaction activity within the platform.
• Cookie data and similar tracking technologies to enhance the user experience.

3 How We Use Your Personal Data

Olypus88 only uses your personal data for purposes that are lawful, necessary and clearly stated. The following are the primary purposes for which your data is used:

3.1 Service Operations

• Creating and managing your member account.
• Processing deposits, withdrawals and all financial transactions securely.
• Providing access to games and platform services.
• Carrying out KYC verification as required by compliance obligations.

3.2 Security and Fraud Prevention

• Detecting and preventing fraud, money laundering and unauthorised access.
• Monitoring account activity for suspicious behaviour to protect you and the platform.
• Verifying your identity during transactions and sensitive account change requests.

3.3 Platform Improvement

• Analysing usage patterns to improve platform performance and interface.
• Developing new features based on user feedback and behaviour.
• Personalising your gaming experience based on known preferences.

4 Data Sharing with Third Parties

Olypus88 does not sell or share your personal data for marketing purposes. However, data may be shared in the following limited and controlled situations:

• Payment Service Providers: Data required to process your transactions is shared with licensed and regulated payment processors — only the minimum necessary information.
• Platform Service Providers: Technical partners such as game providers, cloud services, and analytics tools may receive data necessary for their functions, bound by strict confidentiality agreements.
• Legal Requirement: Data may be disclosed to authorities if required by a valid court order, criminal investigation or other applicable legal requirements.
• Rights Protection: In cases where disclosure is necessary to protect the rights, property or safety of Olypus88, our members or the general public.

5 Cookies and Tracking Technologies

Olypus88 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help the platform remember your preferences and improve functionality.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login and session security. Cannot be disabled.
• Functional Cookies: Remembering your preferences such as language, theme and display settings for a more comfortable experience.
• Analytics Cookies: Helping us understand how the platform is used so we can keep improving it. This data is aggregated and anonymised.
• Security Cookies: Detecting abnormal login patterns and protecting your account from unauthorised access.

You can manage cookie settings through your browser. However, disabling essential cookies may affect the functionality of the Olypus88 platform.

6 Data Security and Protection Measures

We invest seriously in security infrastructure to protect your personal data. The technical and organisational measures we implement include:

• 256-bit SSL/TLS encryption for all data transmitted between you and our servers.
• Encryption of sensitive data at the storage level using industry-standard encryption algorithms.
• Role-based access control — only staff who need access for specific tasks can view the relevant data.
• 24/7 security monitoring with automated intrusion detection systems.
• Periodic security audits conducted by independent cybersecurity firms.
• Mandatory security training for all staff who handle user data.
• A comprehensive incident response plan to address any data breaches swiftly.

7 Your Rights Regarding Personal Data

Olypus88 recognises and respects your rights over your personal data. You have the following rights, which can be exercised by contacting our support team:

8 Data Retention Period

Olypus88 does not retain your personal data longer than necessary. Retention periods depend on the type of data and applicable requirements:

• Active account data: Retained for the duration your account is active and for a specified period after account closure for audit purposes.
• Transaction Records: Retained for a minimum of 7 years in accordance with applicable financial and tax legal requirements.
• KYC Data: Retained for a minimum of 5 years from the date of verification, in line with anti-money laundering requirements.
• Support communication logs: Retained for 3 years for reference and service improvement.
• Anonymised analytics data: May be retained longer in aggregated form that cannot be linked to any individual.

9 Children's Privacy

Olypus88 services are strictly for individuals aged 18 and above. We do not intentionally collect personal data from minors. Should we discover that we have collected personal data from anyone under the age of 18, we will take immediate steps to delete that data and terminate the associated account.

10 Contact Us About Privacy

If you have any questions, concerns or wish to exercise your rights regarding personal data, the Olypus88 Privacy Officer team is ready to assist you. There are several ways to reach us:

• Via live chat on the Olypus88 platform — the fastest way to reach us.
• Via our dedicated privacy email: [email protected]
• Via the customer support portal within your account.

We are committed to responding to all privacy-related enquiries within 5 business days. For formal data rights requests, the processing period is 30 days from the date the request is received in full.